Copthorne Hotel Merry Hill Dudley, Dudley
About the Hotel
Rooms & Facilities
Rooms at Copthorne Hotel Merry Hill Dudley include 138 en-suite options, such as Standard Rooms, Superior Waterfront Rooms with floor-to-ceiling windows, and
Dining Options
Dining at the hotel is available at
Leisure & Wellbeing
The
Business & Location
Copthorne Hotel Merry Hill Dudley features flexible
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
Dining
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Rooftop pool
- Indoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Steam room
- Jacuzzi
- Shallow end
Room features
- Heating
- Soundproofed rooms
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
Our recent stay at the hotel was a mixed bag. While the pool and certain staff members were lovely, the overall unfriendly reception experience and lack of attentiveness during meals brought our spirits down. The rooms were spacious but definitely need some updates. Given the pricing, I expected more warmth and a better service experience.
I had a mixed experience during my stay at the hotel, which has potential but falls short in several areas. While the location near Merry Hill is convenient and the spacious rooms are a plus, the service left much to be desired-the staff were not overly friendly or helpful. The dining experience was particularly disappointing, with bland food that didn't live up to the expectations. The pool facilities are nice, but I felt overall that the hotel needs to pay more attention to guest satisfaction.
I had a pleasant two-night stay with good value for money, as the club room offered spacious accommodations and included a decent breakfast buffet. The service was commendable, especially from the restaurant staff, making me feel welcomed. However, the lack of air conditioning in the rooms was a downside during my stay, and the cleanliness was not as high as I expected.
Our stay had its ups and downs. The lovely clean rooms and spacious layout made a positive impression, but the noise from cars revving outside late at night really affected our experience. Service was commendable, especially during the evening meal, but the cocktail offerings at the bar were quite limited. Overall, it was a nice place with potential, yet there were a few aspects that definitely need improvement.
I had a lovely stay at this hotel, enjoying the spacious and clean room with a nice view. The staff truly stood out as incredibly helpful and attentive throughout my visit. However, the dining options left something to be desired, especially during breakfast with limited excitement. Overall, it's a great choice if you're looking for a relaxing getaway with good amenities and helpful service.